TERMS & CONDITIONS

Rana AlBasri Mouawad, represented by The Business Studio Inc.

Last Updated: January, 2026

PRIVACY POLICY

The following Privacy Policy governs the online information collection practices of Rana AlBasri Mouawad ("we," "us," or "our"). Specifically, it outlines the types of information that we gather about you while you are using the www.RanaMouawad.com website (the "Site"), and the ways in which we use this information. This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the web is continually evolving, we may need to change our Privacy Policy at some point in the future, in which case we will post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

COMPLIANCE WITH CANADIAN PRIVACY LAWS

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario, Canada. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws.

HOW WE COLLECT AND USE INFORMATION

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our programs, or have purchased one of our products or services.

The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and email address for registration or opt-in purposes and name, postal address, and payment information when registering for our programs or purchasing our products or services. All of this information is provided to us by you voluntarily.

Information We Collect:

Personal Information You Provide:

Name, email address, phone number
Postal address for billing purposes
Payment information (processed through third-party payment processors)
Professional information (business name, industry, job title)
Content you submit through forms, email, or program participation
Communications with us via email, social media, or the Site

Automatically Collected Information: We also collect and store information that is generated automatically as you navigate through the Site. For example, we may collect information about your computer's connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site.

Cookies and Tracking Technologies: We use a standard feature found in browser software called a "cookie" to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver content, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before.

The Site also uses web beacons (single-pixel graphic files also known as "transparent GIFs") to access cookies and to count users who visit the Site or open HTML-formatted email messages.

How We Use Your Information:

We use the information we collect from you while you are using the Site in a variety of ways, including:

To provide you with the products, services, and programs you have requested
To send you information about our products, services, programs, and offerings
To communicate with you about your account or transactions with us
To send you marketing communications (only if you have opted in)
To customize content and advertising that appears on the Site
To improve the Site and our services
To respond to your inquiries and provide customer support
To process payments through third-party processors
To comply with legal obligations and protect our rights

Email Marketing: We use third-party supplier as our email service provider. We only send marketing emails to individuals who have explicitly opted in to receive our communications. You may unsubscribe from our email list at any time by clicking the unsubscribe link included in every email we send, or by contacting us directly at info@ranamouawad.com.

THIRD-PARTY INFORMATION SHARING

Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, information collected from and about you while you are using the Site for the purposes described in this Privacy Policy.

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:

Email marketing services
Payment processors (Stripe, PayPal, or similar)
Web hosting and analytics services
Professional advisors (lawyers, accountants)

These service providers are contractually obligated to use your personal information only as necessary to provide the requested services to us and are required to protect your information.

Legal Compliance: We may release information about our visitors when release is appropriate to comply with law, enforce our site policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: As our business grows, we may buy or sell various assets. In the event that we sell some or all of our assets, or our business is acquired by another company, information about our users may be among the transferred assets.

Your Consent: We will not share your personal information with third parties for their marketing purposes without your explicit consent.

OPT-OUT RIGHTS

If you do not wish your information to be used for marketing purposes or shared with third parties (where applicable), you may opt out by:

Clicking the unsubscribe link in any marketing email
Sending a written request to info@ranamouawad.com
Contacting us at the address provided at the end of this Privacy Policy

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online (for example, on message boards, web logs, through email, or in chat areas), that information can be seen, collected, and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

GOOGLE ANALYTICS

We use Google Analytics to optimize our business. Google Analytics Advertiser Features we may use include:

Remarketing with Google Analytics
Google Display Network Impression Reporting
DoubleClick Platform integrations
Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we gather data about your activities on our Site using first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie). Among other uses, this allows us to contact you if you begin to fill out a form but abandon it before completion with an email reminding you to complete your submission.

You can opt out of Google's use of cookies by visiting Google's ad settings and/or you may opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page at www.networkadvertising.org/choices.

FACEBOOK AND SOCIAL MEDIA

As advertisers on Facebook and through our Facebook and Instagram pages, we (not Facebook) may collect content or information from users and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information.

We abide by Facebook's and Instagram's Data Use Restrictions:

Any ad data collected, received, or derived from our Facebook or Instagram ads is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook or Instagram advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
We do not use Facebook or Instagram advertising data for any purpose (including retargeting, commingling data across multiple advertisers' campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook or Instagram) and only to assess the performance and effectiveness of our advertising campaigns.
We do not use Facebook or Instagram advertising data to build, append to, edit, influence, or augment user profiles.
We do not transfer any Facebook or Instagram advertising data to any ad network, ad exchange, data broker, or other advertising or monetization-related service.

GENERAL DATA PROTECTION REGULATION (GDPR)

The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens.

We recognize that individuals from the EU may access our Site and services through our social media presence and professional networks. If you are a resident of the European Economic Area (EEA), or are accessing this Site from within the EEA, you have certain rights under GDPR, including:

The right to access your personal data
The right to correct inaccurate personal data
The right to request deletion of your personal data (the "right to be forgotten")
The right to restrict or object to our processing of your personal data
The right to data portability
The right to withdraw consent at any time

Legal Basis for Processing (GDPR): We process personal data from EU residents based on the following legal grounds:

Consent: When you have given explicit consent for us to process your personal data for specific purposes (e.g., receiving marketing emails)
Contract Performance: When processing is necessary to fulfill our contractual obligations to you (e.g., delivering purchased services)
Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving our services, protecting against fraud)
Legal Obligations: When processing is required to comply with legal obligations

To exercise any of these rights, please contact us at info@ranamouawad.com.

CHILDREN'S PRIVACY STATEMENT

This Site is not directed to children under the age of eighteen (18), and we do NOT knowingly collect personally identifiable information from children under the age of eighteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of eighteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of eighteen as part of the Site, we will delete such information from our records.

Because we do not collect any personally identifiable information from children under the age of eighteen as part of the Site:

We also do NOT knowingly distribute such information to third parties
We do NOT knowingly allow children under the age of eighteen to publicly post or otherwise distribute personally identifiable contact information through the Site
We do NOT condition the participation of a child under eighteen in the Site's online activities on providing personally identifiable information

HOW WE STORE AND PROTECT YOUR INFORMATION

Data Storage: Your information is stored on secure servers maintained by our hosting provider and email service provider. Your information can only be accessed by authorized personnel who help manage our services and deliver content to those who have requested it.

Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers: Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable privacy laws.

YOUR RIGHTS AND CHOICES

Under Canadian privacy laws (PIPEDA), you have the right to:

Access your personal information we hold about you
Request correction of inaccurate personal information
Withdraw consent for certain uses of your information
Request deletion of your personal information (subject to legal and contractual obligations)
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

Unsubscribing from Communications: All marketing emails sent by us include an unsubscribe link. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you, or by contacting us at info@ranamouawad.com.

LINKS TO THIRD-PARTY WEBSITES

The Site may include links to other websites and may provide access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services. We are not responsible for the privacy practices of third-party websites.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

CONTACT INFORMATION

If you have any questions or concerns regarding our Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us at:

Rana AlBasri Mouawad Email: info@ranamouawad.com

For GDPR-related inquiries: info@ranamouawad.com For CCPA-related inquiries (if applicable): info@ranamouawad.com

CONSENT

By using our Site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

TERMS OF SERVICE

GENERAL

This website (the "Site") is owned and operated by Rana AlBasri Mouawad ("we," "us," or "our"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

INTELLECTUAL PROPERTY RIGHTS

Our Limited License to You

This Site and all the materials available on the Site, including but not limited to the TRUST Method framework, worksheets, templates, videos, written content, graphics, and any other proprietary materials (collectively, "Our Content"), are the exclusive property of Rana AlBasri Mouawad and are protected by copyright, trademark, trade secret, and other intellectual property laws of Canada and international treaties.

The TRUST Method™ (consisting of Truth, Relevance, Understanding, Substance & Strategy, and Testimony) is the proprietary intellectual property of Rana AlBasri Mouawad. The TRUST Method framework, including its structure, methodology, terminology, processes, and all associated materials, is protected intellectual property whether or not formally registered as a trademark.

The Site is provided solely for your personal, non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Specifically, you may NOT:

Modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site
Use, teach, reproduce, or distribute the TRUST Method framework or any portion thereof for commercial purposes
Rebrand, repackage, or present the TRUST Method or any of its elements as your own intellectual property
Create competing products, services, programs, or frameworks based on or derived from the TRUST Method
Share, resell, redistribute, or provide access to any TRUST Method materials (including worksheets, templates, frameworks, videos, or written content) to any third party without express written permission
Use the TRUST Method or any proprietary materials to train, coach, consult, or provide services to others as a personal brand consultant, strategist, or similar professional capacity
Extract, compile, or create databases from any TRUST Method content or Site materials

You MAY:

Download and print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices
Use the TRUST Method framework and materials provided through purchased programs solely for building your own personal brand and reputation (not for teaching, training, or consulting others)
Reference your participation in our programs in your own marketing materials, provided you do not imply endorsement, partnership, or certification by Rana AlBasri Mouawad without written permission

Your License to Us

By posting or submitting any material (including, without limitation, comments, testimonials, case studies, success stories, before/after examples, photos, videos, or any other content) to us via the Site, internet groups, social media venues, or to any of our staff via email, text, or otherwise, you represent and warrant that:

You are the owner of the material, or are making your posting or submission with the express consent of the owner of the material
You are eighteen (18) years of age or older
The material does not violate any third-party rights

Grant of Rights to Your Content: By submitting any material that you create independently (your personal brand content, business materials, social media posts, etc.) while participating in our programs, you retain full ownership of your work. However, if your content includes, references, or mentions Rana AlBasri Mouawad, the TRUST Method, or our programs, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, copy, modify, transmit, distribute, and/or publicly display such content for the following purposes:

Testimonials and case studies on our website and marketing materials
Social media posts and promotional content
Speaking engagements and presentations
Educational materials and examples in our programs
Public relations and media appearances

This license includes the right to identify you as the author by name, business name, photo, or professional title as we deem appropriate.

Work Created Specifically for Us: Any contributions originally created by you specifically at our request or direction (such as testimonials, video reviews, or case study interviews) shall be deemed a "work made for hire" under Canadian copyright law. As such, the copyrights in those works shall belong to Rana AlBasri Mouawad from their creation.

We have the right but not the obligation to use and display any postings or contributions of any kind and may elect to cease the use and display of any such materials (or any portion thereof) at any time for any reason whatsoever.

Client Work Ownership and Usage Rights

Your Work: You retain full ownership of all personal brand strategies, content, materials, and intellectual property that you create for yourself while participating in our programs. This includes your positioning statements, content strategies, social media posts, articles, videos, and any other materials you develop for your own personal brand.

Our Right to Reference: If you publicly reference, mention, credit, or feature Rana AlBasri Mouawad, the TRUST Method, or our programs in your content, marketing, testimonials, or case studies, you grant us the perpetual, royalty-free right to use, reproduce, and display that specific content for marketing, promotional, educational, and public relations purposes.

Testimonials and Results: By participating in our programs, you acknowledge that we may request testimonials, success stories, or case studies from you. While you are not obligated to provide these, if you do, you grant us the rights outlined above.

Non-Compete and Non-Circumvention

Non-Compete Provision: By purchasing any of our products, services, or programs, you agree that for a period of two (2) years following your last participation in any of our programs or purchase of our services, you will NOT:

Offer personal brand consulting, coaching, or strategy services that utilize, are based upon, or are substantially similar to the TRUST Method framework or its elements (Truth, Relevance, Understanding, Substance & Strategy, Testimony)
Create, market, or sell any competing products, programs, courses, or services in the personal brand consulting, reputation building, or employee advocacy space that incorporate concepts, frameworks, or methodologies derived from the TRUST Method or our proprietary materials
Train, coach, or consult others on personal brand strategy using the TRUST Method or any adaptations thereof
Present yourself as a TRUST Method expert, practitioner, or certified consultant without express written authorization from Rana AlBasri Mouawad

Permitted Use of Knowledge: This non-compete provision does NOT prevent you from:

Building and executing your own personal brand strategy using the knowledge and frameworks you've learned
Applying TRUST Method principles to your own business, career, and professional reputation
Referencing your participation in our programs in your professional biography or credentials
Discussing general personal branding concepts that are common knowledge in the industry

Non-Circumvention: You agree not to circumvent, bypass, or attempt to circumvent our business relationships by:

Directly soliciting our current or past clients to work with you as a personal brand consultant
Recruiting our program participants into competing services or programs
Using our community, network, or resources to build a competing business

Enforcement: Violation of these non-compete or non-circumvention provisions may result in immediate termination of your access to our programs, materials, and community, as well as legal action to protect our intellectual property rights. You agree that monetary damages may be insufficient to remedy a breach of these provisions and that we shall be entitled to seek injunctive relief in addition to any other remedies available at law or in equity.

Limitations on Linking and Framing

You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content, or intellectual property.

DISCLAIMERS

Third-Party Content: Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products, or services offered on or through the sites. In addition, we do not operate or control in any respect any information, products, or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

No Guarantees: THE INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OR THROUGH THE SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

Educational Purpose: The Site and our programs exist for educational purposes. The materials and information contained herein are for general informational and educational purposes only.

No Business, Financial, or Legal Advice: Rana AlBasri Mouawad does not provide business advisory services, financial advice, investment advice, legal advice, or any other professional services requiring licensure. Nothing contained in the Site, our programs, or our communications is intended to be or should be construed as business, financial, legal, tax, accounting, or related professional advice.

While we may discuss business strategy, brand positioning, reputation building, and professional development, these discussions are educational in nature and should not be relied upon as professional advice tailored to your specific circumstances.

No Income Guarantees: We make absolutely no guarantees, promises, or representations about income, earnings, revenue, business results, client acquisition, or any other financial outcomes that may result from implementing the strategies, frameworks, or advice provided through our Site, programs, or services.

ANY CASE STUDIES, EXAMPLES, ILLUSTRATIONS, TESTIMONIALS, OR SUCCESS STORIES SHARED CANNOT AND DO NOT GUARANTEE THAT YOU WILL ACHIEVE SIMILAR RESULTS. Your results may vary significantly based on numerous factors including but not limited to your market, industry, personal effort, existing network, business model, execution, timing, and many other circumstances beyond our control.

TESTIMONIALS AND EXAMPLES USED ARE EXCEPTIONAL RESULTS AND DO NOT APPLY TO THE AVERAGE PARTICIPANT. ANY CLAIMS OR REPRESENTATIONS AS TO BUSINESS RESULTS, CLIENT ACQUISITION, REVENUE GROWTH, OR INCOME EARNINGS ARE NOT TO BE CONSIDERED AS AVERAGE OR TYPICAL RESULTS.

There is no guarantee that you will earn any money, acquire any clients, grow your business, or achieve any specific results using our methods, strategies, or frameworks. We have no way of knowing your background, work ethic, business skills, existing resources, market conditions, or dedication level.

Your Responsibility: Your use of the information contained herein is at your own risk. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content contained in the Site or our programs. You should seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice, or other content, including but not limited to financial, legal, tax, or business advice.

Indemnification: You agree at all times to defend, indemnify, and hold harmless Rana AlBasri Mouawad, The Business Studio Inc., and their respective successors, assigns, affiliates, agents, officers, directors, and employees from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation, or covenant set forth herein, or your use or misuse of the Site, our services, or our intellectual property.

ONLINE COMMERCE

Third-Party Transactions: Certain sections of the Site may allow you to purchase products and services that are provided by third parties (such as payment processors). We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these third-party products and services.

Payment Processing: When you make a purchase, your payment information may be collected and processed by both us and third-party payment processors (such as Stripe, PayPal, or similar services). These payment processors may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies.

Your Responsibility: You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only (except as explicitly permitted for your own business use). You also agree not to make any purchases for speculative, false, or fraudulent purposes.

Separate Contracts: Purchase of our programs and services may be governed by separate written contracts or agreements in addition to these Terms of Service. In the event of any conflict between these Terms of Service and a separate written contract, the terms of the separate written contract shall govern with respect to the specific program or service purchased.

REFUND POLICY

Each specific product, service, program, or course offered through the Site has its own refund policy, which will be clearly disclosed at the time of purchase and included in your purchase agreement or confirmation.

Refund policies vary based on the nature of the offering and may include:

No refunds (for certain digital products or completed services)
Partial refunds (based on program completion percentage)
Full refunds (within specified timeframes or under certain conditions)
Conditional refunds (requiring proof of implementation or other criteria)

General Refund Terms:

Refund requests must be submitted in writing to info@ranamouawad.com
Refunds, if granted, will be processed within 14-30 business days
Refunds are issued to the original payment method
Upon receiving a refund, you forfeit all access to program materials, community, and resources
You remain bound by all intellectual property, non-compete, and confidentiality provisions of these Terms of Service even after receiving a refund

No Refunds for Non-Performance: We do not provide refunds based on your failure to implement strategies, attend sessions, complete assignments, or achieve specific results, as results depend on factors beyond our control.

INTERACTIVE FEATURES

The Site may include features such as comment sections, forums, email communications, or other interactive features which allow feedback to us and interaction between users. Responsibility for what is posted through these features lies with each user. You alone are responsible for the material you post or send.

It is a condition of your use of the Site that you do not:

Restrict or inhibit any other user from using and enjoying the Site
Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
Interfere with or disrupt any servers or networks used to provide the Site
Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information
Post or transmit any information, software, or material that violates or infringes upon the rights of others, including intellectual property rights
Post or transmit any information, software, or material that contains a virus or other harmful component
Post or transmit any advertising or solicitations without our express written approval
Gather email addresses or other personal information of users for marketing purposes
Share, redistribute, or provide unauthorized access to our proprietary materials, including TRUST Method content
Violate any of the intellectual property, non-compete, or usage restrictions outlined in these Terms of Service

We reserve the right to monitor, alter, edit, refuse to post, or remove any content, in whole or in part, for any reason, and to disclose such materials and circumstances to any third party as necessary to satisfy applicable law, regulation, or governmental request, and to protect ourselves, our clients, users, and visitors.

REGISTRATION AND PASSWORDS

To access certain features of the Site or our programs, you may be required to register and provide information such as your name, email address, and other details. You agree to provide true, accurate, current, and complete information about yourself as prompted by registration forms.

If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site or our services.

Account Security: You are responsible for maintaining the confidentiality of your password and account credentials, and are responsible for all activities that occur under your account. You agree to:

Notify us immediately of any unauthorized use of your password or account
Ensure that you exit from your account at the end of each session
Not share your account credentials with any third party
Not allow others to access proprietary materials through your account

We cannot and will not be liable for any loss or damage arising from your failure to protect your account information.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL RANA ALBASRI MOUAWAD, THE BUSINESS STUDIO INC., OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES) THAT RESULT FROM:

The use of, or inability to use, the Site or our services
Any content, materials, products, or services obtained through the Site
Unauthorized access to or alteration of your transmissions or data
Statements or conduct of any third party on the Site
Any other matter relating to the Site or our services

This limitation applies even if we have been advised of the possibility of such damages.

Maximum Liability: In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability, and the liability of The Business Studio Inc., is limited to the fullest extent permitted by law. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Site or purchasing our services within the twelve (12) months preceding the claim.

TERMINATION

We may cancel or terminate your right to use the Site, access our programs, or use our services at any time without notice for any reason, including but not limited to:

Violation of these Terms of Service
Violation of intellectual property rights or non-compete provisions
Fraudulent, abusive, or illegal activity
Sharing or unauthorized distribution of proprietary materials
Creating competing products or services using our intellectual property

In the event of termination:

You are no longer authorized to access the affected services
You must immediately cease all use of our proprietary materials
All intellectual property restrictions, non-compete provisions, and confidentiality obligations survive termination
No refunds will be provided for violations of these Terms

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution Options: In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Service, your use of the Site, or our services, either party may choose to resolve the dispute through:

Option A: Negotiation and Mediation The parties agree to first attempt to resolve any dispute through good faith negotiation. If negotiation fails, the parties may agree to non-binding mediation before pursuing other remedies.

Option B: Arbitration Either party may elect to submit the dispute to binding arbitration in accordance with the Arbitration Act, 1991 (Ontario). Arbitration shall be conducted in Oakville, Ontario, or virtually, by a single arbitrator agreed upon by the parties or appointed in accordance with the rules of the ADR Institute of Canada. The arbitrator's decision shall be final and binding, and judgment may be entered upon it in any court of competent jurisdiction.

Option C: Court Proceedings Either party may elect to bring the dispute before the courts of Ontario. You irrevocably submit to the exclusive jurisdiction of the courts of Ontario and agree that any legal proceedings shall be brought in the appropriate court in Ontario.

Costs: The prevailing party in any dispute resolution proceeding shall be entitled to recover reasonable legal fees and costs.

Injunctive Relief: Notwithstanding the above, we shall be entitled to seek injunctive or equitable relief in any court of competent jurisdiction to prevent or restrain any breach or threatened breach of the intellectual property, non-compete, or confidentiality provisions of these Terms of Service.

CLASS ACTION WAIVER

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class action, consolidated action, representative action, or private attorney general action.

If you choose arbitration, class arbitrations and consolidation with other arbitrations are not permitted unless all relevant parties specifically agree in writing following initiation of the arbitration.

The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding unless all relevant parties specifically agree to do so following initiation of the arbitration.

SEVERABILITY

If any provision of these Terms of Service (other than the Class Action Waiver) is found to be illegal or unenforceable, that provision will be severed from these Terms of Service, and the remainder of these Terms of Service will remain in full force and effect.

If the Class Action Waiver provision is found to be illegal or unenforceable, the entire Dispute Resolution and Class Action Waiver section will be unenforceable, and any dispute will be resolved by a court in accordance with the Governing Law provisions above.

ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and any separate written agreements for specific programs or services, constitute the entire agreement between you and Rana AlBasri Mouawad regarding your use of the Site and our services, and supersede all prior or contemporaneous communications and proposals, whether oral or written.

ASSIGNMENT

These Terms of Service shall be binding upon and inure to the benefit of Rana AlBasri Mouawad and our respective assigns, and legal representatives.

You may not assign, transfer, or delegate these Terms of Service or your rights and obligations hereunder without our prior written consent.

We may freely assign all rights and obligations under these Terms of Service to any affiliated entity, successor, or acquirer of our business.

CONTACT INFORMATION

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Rana AlBasri Mouawad Email: info@ranamouawad.com

ACKNOWLEDGMENT AND ACCEPTANCE

By using this Site, accessing our programs, or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

The TRUST Method™ is proprietary intellectual property of Rana AlBasri Mouawad.

Last Updated: January, 2026